Complete Device
Management & Support
Comprehensive management and support for all your business technology, from workstations and laptops to mobile devices and Microsoft 365 services.
What's Included in DeviceShield
Everything you need to keep your devices and technology running smoothly.
Device Monitoring
24/7 proactive monitoring of all endpoint devices including computers, laptops, tablets, and phones.
Security Protection
Enterprise-grade antivirus and advanced Endpoint Detection and Response (EDR) security with automated threat response.
Remote Support
Remote desktop support and troubleshooting with priority-based response according to issue severity.
System Management
Automated operating system updates, patch management, and system optimization to prevent issues.
Microsoft 365
Complete administration, security, and management for all Microsoft 365 services including email and SharePoint.
Asset Management
Comprehensive hardware and software inventory tracking with detailed warranty and lifecycle management.
Complete Feature List
DeviceShield provides comprehensive device management features to ensure your technology works for you, not against you.
- 24/7 proactive monitoring of all endpoint devices
- Remote Management and Monitoring (RMM) agent deployment
- Automated operating system updates and patch management
- Third-party application patching and vulnerability management
- Enterprise-grade antivirus/antimalware protection
- Advanced Endpoint Detection and Response (EDR) security
- Remote desktop support and troubleshooting
- Automated system health checks and preventative maintenance
- Performance optimization and system tune-ups
- Hardware and software inventory tracking
- Asset lifecycle management and replacement planning
- Mobile device management (MDM)
- Ticket system integration for all alerts and support requests
- Monthly performance and security reports
- Microsoft 365 administration and management
- Email backup and archiving solutions
- Advanced spam filtering and phishing protection
- Microsoft Intune & Azure AD configuration and management
How DeviceShield Transforms Your Business
Experience these benefits when you partner with us for your IT needs
1Maximized Productivity
Keep your team productive with reliable technology that works when you need it, minimizing downtime and disruptions.
2Enhanced Security
Significantly reduce security risks through proactive maintenance, advanced protection, and continuous monitoring.
3Fast Issue Resolution
Experience rapid resolution of technical issues with minimal business disruption through our priority-based response system.
4Reduced IT Costs
Lower your technology costs through preventative maintenance, extended hardware lifespan, and predictable monthly fees.
5Complete Visibility
Gain full visibility into your IT environment with detailed reporting, asset tracking, and performance metrics.
6Strategic Planning
Benefit from expert guidance on hardware refreshes, upgrades, and technology roadmapping to support your business growth.
Comprehensive Service Areas
DeviceShield covers all aspects of your technology needs with these specialized service areas
Proactive Device Monitoring
- Continuous health monitoring
- Real-time performance tracking
- Automated alerts for issues
- Scheduled system optimization
- Driver and firmware updates
Security Management
- Multi-layered security approach
- Regular vulnerability scanning
- Company-wide security standards
- Content filtering implementation
- Encryption management
End-User Support
- Immediate technical assistance
- Priority-based response system
- New employee configuration
- Software installation assistance
- Hardware troubleshooting
Microsoft 365 Management
- Account lifecycle management
- Email configuration
- Collaboration tool management
- Security and compliance settings
- License optimization
Asset Management
- Comprehensive inventory tracking
- Warranty and lifecycle tracking
- Software license compliance
- Hardware refresh planning
- Technology standardization
Alerting & Reporting
- Automated alert notifications
- Monthly performance reports
- Security incident documentation
- Device health summaries
- Compliance verification
How We Transform Your IT
Our proven process ensures a smooth transition to managed IT support
Free IT Assessment
We analyze your current infrastructure, identify risks, and create a custom improvement plan.
Seamless Onboarding
Our team handles the entire setup with zero disruption to your business operations.
Proactive Management
We monitor, maintain, and optimize your systems 24/7 to prevent issues before they occur.
Continuous Improvement
Regular reviews and strategic planning ensure your IT evolves with your business needs and goals.
Ready to Transform Your IT?
Get your free IT assessment and see how DeviceShield can bring enterprise-grade management to your business technology.
Client Testimonials
Don't just take our word for it—hear from our satisfied clients
Robert Davis
Davis Accounting
"Since switching to honesty.co's services, our systems run significantly better and we haven't had any downtime. Their team is responsive and always helpful when we need assistance."
Jennifer Miller
Coastal Boutique
"Our business has been running flawlessly since honesty.co took over our IT management. They've helped us optimize our technology and increase our productivity with their technical expertise."
Michael Thompson
Thompson Legal
"We've been using honesty.co for over two years now. The peace of mind knowing our technology is secure and professionally managed is invaluable. Their response time to any issues is exceptional."
Common Questions About Managed IT SupportEverything You Need to Know
Straight answers to your IT questions. No confusing tech speak, just the information you need to make smart decisions for your business.
Our managed IT support includes 24/7 monitoring, help desk support, security management, patch management, backup services, strategic planning, and regular system maintenance. Everything you need to keep your technology running smoothly.
We guarantee a 15-minute response time for critical issues and 1-hour for standard requests. Our 24/7 help desk ensures you're never without support when you need it most.
Absolutely! We often work as a force multiplier for internal IT teams, handling routine tasks and specialized projects so your team can focus on strategic initiatives.
We typically work with businesses from 10-500 employees, though we can scale our services to meet the needs of both smaller and larger organizations.
Security is built into everything we do. We provide enterprise-grade antivirus, automated patching, security monitoring, regular vulnerability assessments, and compliance support for regulations like HIPAA and PCI-DSS.
We offer simple, predictable monthly pricing based on the number of devices and users. This includes all services with no hidden fees or surprise charges. Contact us for a custom quote.